Future Blogs
Have you ever wondered what it's like to work at a dynamic company like Future Power Team Ltd? Meet Scarlett, one of our trusty admin team members who has been with the company for just over six months. I sat down with Scarlett and asked if she would be happy to give us an insight to her daily routine at Future Power Team, and she was more than happy to share her experience with me. Read on to find out more!
What do you enjoy most about working for Future Power Team?
I enjoy the work environment. I feel comfortable and can have a laugh and joke.
From being in the office with Scarlett and the rest of the team, it's clear that a positive and relaxed atmosphere makes all the difference and encourages a healthy and productive working environment.
A typical day in the office
A typical day for Scarlett starts at 9am, but there's nothing typical about the variety of tasks she handles:
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9:00am: The day kicks off by checking emails. Some get replied to right away, while others are forwarded to the relevant department for them to deal with.
- WhatsApp Check: Next, it's time to scan the WhatsApp groups for any quotes, invoices, or receipts that need attention. These are prioritized to keep the business wheels turning smoothly.
- Lead Typing: Leads that came in over the weekend or overnight are then typed up. It's a meticulous process, but essential for keeping the sales pipeline flowing.
- Master Sheet Update: The master sheet is updated with results from the previous day’s leads, ensuring everyone from the admin team to the sales team is on the same page.
- Board Tasks: After these initial tasks, it's over to the board to see what else needs doing. This might include working on the IWA, adding customers to the schedule, or updating the MCS schedule.
- Throughout the Day: Amidst all these tasks, phone calls and emails continue to come in, demanding swift and efficient responses.
It's a packed schedule, but an interesting one that keeps Scarlett on her toes.
It's a packed schedule, but an interesting one that keeps Scarlett on her toes.
How has your role supported your personal learning and development?
Since starting at Future Power Team, I feel that I’ve gained valuable knowledge about solar energy, including its benefits and basic workings. My communication skills have definitely increased, especially over the phone with customers. Learning to stay organized and tackle one task at a time has been a handy skill developed on the job.
What motivates you?
Learning about how things work in the solar industry and how it benefits different people. I have been curious from the off about the solar industry and being able to understand it a bit deeper is what drives me.
The skills I’m picking up here aren’t just beneficial for my role but my life too, and I think they’ll be useful later in life when I hope to travel.
Why Future Power Team?
Joining Future Power Team was a decision I made because I knew I wanted to work in administration. Solar has always interested me so when the job came up, it felt like it was meant for me. I’ve learned so much here already and hope to expand my skills and knowledge with the hope to start my own business one day.
Final thoughts
Working at Future Power Team Ltd isn't just about the tasks at hand; it's about being part of a supportive and fun work environment where learning and growth are encouraged. With a keen interest in solar energy and a drive to develop both professional and personal skills, it's clear why Scarlett enjoys her role so much.
So there you have it - a day in the life of our amazing Admin Assistant Scarlett. A big thank you to Scarlett for taking the time out of her busy schedule to talk about her role within the company.
We hope you enjoyed this behind-the-scenes look at what makes our workplace so special!
Last Updated: 11/06/2024
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EXCELLENT Based on 75 reviews Judith Burgess17/08/2023Trustindex verifies that the original source of the review is Google. Not only has buying solar panels been one of the best decisions I’ve ever made, the aftercare service from Future Power Team has been fantastic. You really feel they want to help and no question is too daft. Very happy with the team. Maciej Siejak24/07/2023Trustindex verifies that the original source of the review is Google. great job thanks Michael Lamb18/07/2023Trustindex verifies that the original source of the review is Google. A quick and flexible delivery and installation on an 8 panel system on a steep 3 story roof. Would recommend to anyone looking for solar. Yorkshire Jags14/07/2023Trustindex verifies that the original source of the review is Google. I went to Kane at Future Power team in a little desperation after an experience with another company fell through. Kane came out very quickly and surveyed my house. He offered a couple of different options, the price was competitive and lead times were great ( I had an install date within 2 weeks) during this time a new product, a GivEnergy All In One was released which I preferred, even though FPT had never installed Kane worked with me and got a good quote and install date which was only a week later. Come install time the electricians were professional and did an excellent job. I’m very happy with the job Kane and FPT did and would highly recommend them. I will be returning for PV Panels when I have saved the pennies. John Tsang27/06/2023Trustindex verifies that the original source of the review is Google. The experience with Future Power Team from beginning to the scaffolding going down and the support beyond that has been really good. When I first called up, Kane was happy to come and see me and was a really up front and straight to the point without all that sales malarkey. He explained it as detailed as I could comprehend and deciphered anything I didn't understand. My partner and I reviewed all the quotes we had and both agreed that Kane came across the most sincere and although it wasn't the cheapest quote, we both felt that it was a fair from the conversation we had when he came around. As I had specific requirements for the panels there was a lead time and was delayed but at no fault of Future Power Team as it was due to shipping delays etc. When I called up to check, Kane provided me with updated timelines provided by the supplier. Once the panels had come in then installation date was scheduled and on the installation day the system was installed without any issues. The system has been working really well and for the past week I have probably paid £2-3 so really happy with how it's working and the support I get from Kane. Patryk Czapiewski01/06/2023Trustindex verifies that the original source of the review is Google. I'm very happy. The installation was successful, I received a lot of information about the whole system, both before and during the installation. I highly recommend David Parker25/05/2023Trustindex verifies that the original source of the review is Google. Our house was not the easiest to equip with solar panels given its orientation and significant shading because of trees so we had a some problems arose along the way. But we liked the way the boss took personal control of the installation in order to deal with them. Communications were quick and easy due to the efficiency and helpfulness of the office; the installation team of roofers and electricians were equally efficient and helpful. The price was very competitive and there was no attempt to inflate the quoted sum when extra work and material was required. It was a pleasure to work with this company and we are more than satisfied with the result. Karen Lambert-Sykes18/05/2023Trustindex verifies that the original source of the review is Google. Really good team, always happy to answer any questions. Arrived when they said they would and was spot on fitting or solar system, they didn't leave till everything was up and running and we were happy with the job. Highly recommend David Lambert18/05/2023Trustindex verifies that the original source of the review is Google. First class service from first meeting for quote to final sign off , all work carried out as quoted , always kept upto date with where we were at all the way through , all work completed on dates agreed , install team were informative on the day so we knew what to expect throughout the install , all in a first class service from Kane and the team , thanks very much 5* ahmad tariq18/05/2023Trustindex verifies that the original source of the review is Google. I am really happy with the service. Very professional work. Nice and friendly team. They guided me about everything very clearly. Very helpful when I need and fair in advising. I got good price compared to other solar companies. Highly recommended.